Decoriax Mama Bear Bath Rug – Ultra-Soft & Non-Slip (20″ x 32″)

All returns must be received within 30 days* of delivery (customer pays for return shipping). Shipping fees are non-refundable, unless there was a mistake on our end. Once we receive your item(s) at our facility, ALL RETURNS MUST: Have NO signs of wear, washing, or improper care Have NO damage or stains Items with tags, must have all tags attached. Note: Returned item(s) must be shipped back in the original packaging or similar packaging that will prevent item(s) from damage while in transport. RETURNED PACKAGE Please do not return directly to the address on the received package. The appropriate return address will be provided. Please send back the package with normal shipping, not express shipping. We suggest all returns be sent with a traceable carrier with tracking number. RETURN PROCESSING TIME Please allow 2 – 3 business days to process the return. CANCELLATIONS Once orders have been submitted, they cannot be changed or cancelled. Products NOT ELIGIBLE for Return (for health & safety purposes) Undergarment items (panties/shapewear, underwear, bras, socks, etc.) Swimsuits / Swimming Trunks Bodysuits Facemasks / Face Gaiters Jewelry Accessories Delivery Circumstances NOT ELIGIBLE for Refund – Wrong address provided by customer / no consignee – Invalid contact information provided by customer – No answer to delivery calls or emails – Didn't collect package by the deadline – International orders, customer refuses to accept package/pay tax fee/ complete customs clearance

Hoodies, Graphic Tees & T-Shirts, Hats & Caps, Activewear Apparel & Accessories, Mugs & Tumblers, and Decor products ships from the US. The rest of our items that are not mentioned in this list will be shipped from China.

NOTE: management of all returns/exchanges, regardless of ship from location, are sent to our USA address, please contact support with any questions or concerns.